Legal notice

Company details

YVONNE KAROLA BOOK
Brunnenstraße 30/2
25524 Itzehoe
Germany

This site, novatekly.shop, is operated by YVONNE KAROLA BOOK as an online clothing retailer selling skirts and knit dresses to retail customers.

Contact

Email: service@novatekly.shop
Phone: +49 7031 23697

Responsibility for content

We describe each garment as accurately as we can, including fibre, fit and care guidance, and correct a listing as soon as we notice that something is wrong. Photographs show the actual piece and are not retouched beyond routine colour balancing. Nothing on this site is intended as professional advice.

Complaints

Write to the email address above with your order number and a description of the problem. We aim to acknowledge every complaint within two business days and to settle it within a reasonable period; if you remain dissatisfied you may use the consumer dispute resolution services available to you in the European Union.